Hotel Policy

General information regarding your booking at Zannis Hotel.

Please read carefully the following information before you make your reservation with us.
All room rates are based on the rates written on the room chart, (please see room rate
chart elsewhere), and are subject to change without a notice. The rates are in”euro”.
Starting January 1st 2018 a government tax has been imposed to be paid by the guests. The quest will have to pay an additional charge of 1.50 euro per room per night which is not included in the room price.
During the season if there are any legal taxes increase or if we offer  special promotions then the rates may change without any notice.
A guaranteed reservation, made with a credit card, (using the reservation form in our web site),  is the only way to lock in a price.

Online reservation using the reservation form in our web site

 If you would like to reserve a room with us you can visit our web site check for room availability selecting specifically the room
that you interested in, then  use your credit card to lock in your room reservation .
A 30% of the total amount due will be charged to your credit card. The balance amount due will be paid at the day of your departure.

E-mail booked reservations

E-mail booked reservations must be guaranteed by a valid credit card number.
An invalid credit card number will cancel your reservation automatically.
In your request to reserve a room by e-mail  we need your credit card
number and expiration date, your name as it appears on your credit card, and
the exact dates of stay (arrival day and departure day).
A 50% of the total amount due will be charged to your credit card at the day
of your reservation and the balance due will be paid at the day of your departure.
A confirmation will be sent to you with your name, days of arrival and departure
and the amount charged to your credit card. You have to print the confirmation receipt
and present it to the reception at the day of your arrival.

Phone booked reservations

Phone booked reservations are made by depositing money into our account in the bank. A 50% of the total amount due must be deposited in order to lock in your room. The deposit slip must be faxed to us and in return a confirmation will be sent to you which must be presented to the reception at your arrival day. The balance due will be paid at the day of your departure.

Early arrival and late check out policy for walk in guests and individual reservations.

Check in time is 14:00 and check out time is 12:00 pm.
All guests are required to present a proper photo ID card upon check in time.
Minimum check in age is 18 years old.
Early arrivals (6:00am – 12:00) 40% of room rate
Late check out time (12:00 pm – 18:00) 40% of room rate.
If your arrival time is after midnight you have to inform us 24 hours before your check in time.
Early check in and late check out time outside of this range 100% of room rate.
If you like to guarantee your early arrival normally the hotel will require you to book the room one night in advance at a full price.

Cancelation Policy

Please notify Zannis hotel of any changes or cancellations in your booking early
to avoid any charges or cancellation fee.
Reservations must be cancelled 7 days prior to the arrival day in order to avoid any charges.
If a reservation is cancelled within the 7 days time range a 50% of the total amount will be charged  to your credit card
If a reservation is cancelled in the last 24 hours or you don’t show up, then the full amount will be charged to your credit card.
Of course, there is always room for special occasions or requests to find an understandable solution in order to serve you better.

We accept Visa/master card and Paypal.

Security Information

To reserve a room online, you will be required to enter your name and a valid credit card number to guarantee your reservation.
For security purposes and protecting yourself, you must use a secure browser, ( Windows Internet Explorer, Netscape, Mozilla, etc.),
which supports the SSL (Secure Sockets Layer) internet security protocol.
The SSL certificate enables encryption of sensitive information during online transactions which makes your transaction secure and safe.

Guests have to registered at the reception prior their visit to the rooms.

No pets allowed on promises.

Book Online

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